If you are viewing this page, you have already logged into WebCT. When you log into your "academic" course, you will be assigned a User Name (sometimes called a "WebCT ID")and Password to log into WebCT. The following may give you a better understanding of how WebCT pages are related.

WebCT has some public pages and some secure pages. The public pages are -

• The WebCT Server Entry Page
• The WebCT Course Listing
• Welcome Pages for each course

After you arrive at the Server Entry Page, you will see a link saying "Log on to MyWebCT"

When you click on this link, you will be presented with the login window. Enter your User Name and Password exactly as it was given to you. Warning! The login is case sensitive. This means it knows the difference between upper and lower case! If your User ID is dret0066, you cannot enter Dret0066 or DRET0066

The following diagram shows you the various pages you may access.

Logging in and out of myWebCT

Once you have successfully logged into myWebCT, your login ID and password will be retained by the browser until you exit the browser.

Firstly, this means that there is no logout button in WebCT - you simply exit the browser.

Secondly, it allows you to vist links outside the WebCT program without having to login again. You can also bookmark any page in WebCT and the login prompt will appear on the bookmarked page rather than at the myWebCT page.

When you visit links outside WebCT, be aware that the browser sometimes opens a second window. If you are having problems, check the taskbar to see if there is more than one copy of the browser open. Click on the taskbar icon for the window you want to view.

Remembering your password

The first time you login to myWebCT you will notice a Change Logon Hint link at the top of the page. Click on the link. If you have an external email address, record it in the first box. Enter a question in the next box that will remind you of your password. For example, if your password is "sunnyside" you might record the question "What side of the egg should be up?" Type in the correct answer.

If you wish you may change your password in myWebCT.

. . . before you call support

There may, however be other reasons why you cannot access your learning materials. These include :

• your Internet Service Provider may be experiencing difficulties
• the WebCT server may be experiencing difficulties
• you may have more than one copy of your browser open
• you may be trying to access the incorrect course
• the Internet may be having a particularly bad day

There are many more reasons that can cause frustration. Internet access is becoming more demanding, telephone lines are slow, servers have bottlenecks. Please explore some of these avenues before contacting your instructor for help. Thank you.